1 reviews | Active since Sept 2016
******* online shopping
I have gone to Capitec too many times just to register and activate ONE SERVICE! For 3 weeks, I have take my lunch break to go to the branch. First time was told it can be done on the app. The SecureCode wouldn't work so I tried several times an got suspended. Back to the branch during my lunch to be told it can't be done at the branch. The app says register at the branch! I have to wait another 24 hours for a new code. This is the most frustrating as I need to pay my child registration online for school and can't!!!
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank