ON
Ockert N

1 reviews | Active since Dec 2012

05 Dec 2022, 13:47

******* bank.

1) Capitec automatically extended the period of my fixed term account without my permission 2) Withdrawing or closing said fixed term account then incurs heavy penalties 3) I need to withdraw a large sum in cash by a certain date, and their arbitrary hard limits on withdrawals makes it *impossible* to gain access to what is essentially *my* money (i.e. my bank is basically denying me access to my money).

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Dec 2022, 13:53
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
ON
Ockert N's update21 Dec 2022, 11:23
Reviewer Update
No resolution from Capitec - Capitec also states that they are inflexible on the withdrawal limits, meaning that it's official Capitec policy to deny you access to your funds.