ZG
Zanele G

1 reviews | Active since Jun 2021

08 Jun 2021, 05:31

******* bank

<div>On the 5th June 2021, I received SMS notification from Capitec bank about Telkom airtime purchased for R199 of which that was not me. Monday 7th June I went to Amalinda branch to reverse it, I was told I can’t reverse because it’s airtime. Same day there was also another transaction of airtime bought for R699, no notification received still . I’m very hurt about their weak system, it’s not my fault , I want them to pay back my money. This has been happening since January , this airtime bought amounts to R2700 roughly. Advise given they said I must delete app but this **** has not used my cellphone how do they access even my PIN Heart broken </div>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Jun 2021, 06:01
Official
Good day  Zanele 

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank