ROTTEN BANK DONT BANK THERE THEY TAKE YOUR FUNDS

Good day so on the 12th of March I received an sms for online work and received R38 from that lady witch I had to pay into a app and I did into an account as the app sed. after as I went into my account to see if money has been paid in from work I have done I realized my account was stopped with no heads up call or reason. I then rushed to the bank as I also received a sms to say my money is in. at the branch they told me they stopped it because of the R38 and because off the account it has been paid in to and then advised me to go and get an Avi davit with all proof off what happened and proof of payment to show the money in the bank is mine. I did all that went in the next day to the bank to submit my things. they told me that I would be updated and given a grace period to access my funds and I understood as I just wanted to get my cash flow out. week past by no answer after that I submitted again the next Monday running into 2 weeks now. oh and don't forget the airtime I waisted about 10 times on a help line that didn't help at all speaking to agents that don't seem to know what they are doing. we running in to week 3 still no feed back I've been on the phone yesterday for 2hours being thrown from agent to agent and non of them seem able to help me and even sed that they cant contact there own ***** department that is investigating my case but why are they in vreking space or something according to them they can only email. lol what a joke. I have been banking with them since I started working never happened but it seems to me its the in thing at this bank this month. the rotten bank that just takes innocent peoples money. so I would really like to know what ****ty story is coming next from them to all of us that are struggling now but was loyal customers to them. I hate saying this but advice to people out there get your cash out and move on to a more trustworthy bank and to those that want to bank there rather not your money isn't save as they basically told me indirect that if they want they can keep my money