1 reviews | Active since Apr 2022
*******
At Capitec Bank ,I reported incidents of unauthorised transaction on my account 7 & 10/3/2022 respectively after a new card issued on 7th .11/3/22 081706 caller of *** identified as ***** rep in Capitec,called me that Assupol wants to debit my account and I don't have a policy with them. 14/3/22 I demanded the R619 and R616 unauthorised transactions back ,only R619 was paid back and other is still investigated upon .25/3/22 the same alleged ***** person called and informed to be verifying if debits went well. Unknowingly I confirmed and tranferred to Financial Capitec consultant,named Nicole Cain, said she was verifying if my debits were correct which I confirmed they were.She told me to check them one by one on my App
She further asked if I knew how to reverse the debits and instructed I put on my internet on to teach me and I noticed an unknown debits of R159 by Comit Pty Ltd .I was not aware of and she promised to be reversed. She said with the current balance R25 284 she has opened and saved under beneficiary with my name and gave this *** and said she has secured an appointment Monday 28/$/22 to see a consultant in my the branch to help in accessing my R25 284 salary only to be told at bank that the money is out of my card Now Capitec tells me I compromised my details to the ********** and I was responding because they told me they will call to investigate on the money that was taken by unauthorised online purchases.
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
