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Item: Capitec Bank
Rating: 1
Author: donovan N

i did a cash deposit at the ATM at cornubia mall mount edgecome on monday morning 4 30 am to 4 45 am on my way to gym i did not receive an sms and the money was not in my account .. now they disputing it saying it was not done yet i got a receipt but threw it away they have taken my R1600 i want it back !!!!!!

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

22 Jan 2019, 15:59

I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank's reply22 Jan 2019, 15:59

Official

Best regards,

Capitec Bank's replyOfficial

24 Jan 2019, 15:51

Good day Mr Naidoo

Please refer to our telephonic conversation.

Should you have any further questions you may contact me directly.

Kind regards
Kim Simons
Complaint Management
Capitec Bank

Best regards,

Capitec Bank's reply24 Jan 2019, 15:51

Official

Good day Mr Naidoo

Please refer to our telephonic conversation.

Should you have any further questions you may contact me directly.

Kind regards
Kim Simons
Complaint Management
Capitec Bank

Best regards,

donovan N's updateReviewer Update

25 Jan 2019, 08:58

i would like to apologies this bank is awesome it was all my fault

donovan N's update25 Jan 2019, 08:58

Reviewer Update

i would like to apologies this bank is awesome it was all my fault