RIPPING OF CLIENTS!!!

Ripping clients off!! I have paid up my capitec loan account which was handed over fo FB Attorneys and recieved a paid up letter(2017) from them but to my suprise Capitec is phoning me and demanding payment AGAIN from even listed me which made my credit score drop. I AM REALLY ****ED OFF BY THE SERVICE AFTER I HAVE SPENT MY TIME AND MONEY TRYING TO TRACE THEIR LAWYERS TO SORT OUT THE MATTER < A YEAR LATER I STILL OWE THEM AND WHEN I GO TO THE BRANCH I GET THE NASTY LOOKS AND NOT SO PLEASANT CALLS <SMS THREATING ME> . CAPITEC BANK I REGRET THE DAY I EVER INVOLVED MYSELF WITH SUCH AN IMMATURE BANK.