rS
r S

1 reviews | Active since May 2018

10 May 2018, 08:59

RIPPING ME OFF

AFTER I COMPLAINED ABOUT MY R4000 LOAN THAT TURNED INTO A NIGHTMARE THAT I HAVE WITH CAPITEC BANK ,I RECEIVED AN OFFER TO PAY R8000 BESIDES THE R7000 THAT I HAD PAID ALREADY ,SO THAT MEANS I HAVE TO PAY R15 000 FOR A R4000 LOAN THAT I HAVE WITH CAPITEC BANK AND THAT IS A ******* !!!!!!!!!!!!!!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 May 2018, 12:46
Official

Thank you for your post, we acknowledge receipt of your complaint.

We do however apologise for the delay in contacting you.

We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.

Thank you for your patience.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply15 May 2018, 08:10
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank