********** by Capitec bank

On the 28th of February 2018 my account was *******ly debited. Most of my money debit by parties I do not know at all. I am broke since that day. I contacted Capitec bank 3 times in since that day. Receiving two different reference numbers. I went into Capitec bank The Glen where I was told it was my fault this happened to me and I must pay to reverse the debit orders. I phoned Capitec bank yesterday morning and spoke to Cindy. I was told in 24 hours I'd have a response. Nothing has happened. I have been waiting 8 days now for Capitec bank to assist me but they obviously don't give a **** about their customers. My fiance even contacted them on Facebook. He was told they would escalate the matter. As I said I am still waiting. They were supposed to protect my money. But it was ******. I never even received one notification while this was happening but Capitec are happy to take my money. Please I advise people not to use Capitec bank as they don't give a **** about their customers they just want your money. They're staff is *********** and don't care. My fiancé and I will be closing our accounts and moving over to FNB. What a mistake I made joining this **** bank. Please after reading the article on Capitec banks dealings and now this happening to me. STAY AWAY from these assholes!!!