RH
Richard H
1 reviews | Active since Apr 2018
05 Dec 2019, 14:44
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Ok so my account was debited by Netflix x2 I dont even have a Netflix account. I went into the Ballito branch to get the transaction reversed. They want to charge me R 150.00 per transaction. I refused to pay so now they are doing an investigation. They have stopped the card and I will wait for the investigation before I reinstate the card.
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Capitec Bank's replyOfficial
05 Dec 2019, 15:21I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Dec 2019, 15:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank