1 reviews | Active since Aug 2016

28 Jun 2017, 15:13

*******

<p>I took out a loan with Capitec but life happened and i found myself deep in debt so I went to the debt administrators who paid next to nothing against the debt and i found myself deeper in debt than I was. Capitec handed my account over to debt collectors and i find myself having to pay an interest plus the debt (who does that?) The same collectors are also ******* who charge me for every call or mail they send to me (really?) I want Capitec to drop the interest so that I can focus on settling this account. I have been paying for the past three years and yet there is no difference because the whole amount goes to the ever accumulating interest. This is a total ******* and an offensive to financially struggling people like me. If I could not afford to repay the loan then how on earth am I supposed to afford to pay both Capitec and the collectors (with what money?)</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jun 2017, 16:02
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,