1 reviews | Active since Oct 2010
******* ..
<p>I received a SMS from Capitec bank to say my card was going to expire in June and I should go to a branch and get a new card... I went into the Blue Route branch, waited for A consultant and was told I wolud have to pay R55 for a new card..... the card is expiring , not lost or ******... you are telling me to get a new card.. and now I must pay for this as well.... not at all happy. And could not find this on your list of fess.... I'm sure u have hidden it away somewhere.... I feel **********... and refused to get a new card .... </p>
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Hi Graham
As per our telephone conversation, you confirmed being understanding of the explanation provided to you and the card replacement fee refund approved, in closure of the matter.
Kind regards
Donorique (Complaint Management Officer)
Best regards,
Hi Graham
As per our telephone conversation, you confirmed being understanding of the explanation provided to you and the card replacement fee refund approved, in closure of the matter.
Kind regards
Donorique (Complaint Management Officer)
Best regards,