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<p>On 15/16 March 2017, my son and i went and opened a Capitec Account, we then deposited R50 into the account to ensure that the account is kept open and that the account shows active. Today i made a deposit of R150.00, and to our surprise my son was only able to withdraw R100, so i called the call centre to ask them the reason as my son does not have access to a telephone as his on training for the week and they refused to help me even though i have all his particulars, ID No, and all his bank details, however that is not the problem, the problem is what the hell did they do with the initial R50 deposit that they are now needing to hold back R50, a darn ripp off. I even spoke to the manager at the call centre was also of no help and had the nerve to ask if i wanted a reference number for the call, i said no and advised her that we will be cancelling the account and making use of another bank account somewhere else.</p>