NG
Nashley G

1 reviews | Active since Jul 2015

27 Jul 2015, 23:34

RIDICULOUS DEPOSIT FEE!!!

I deposited R6000 into my account and got hit with a R84 deposit fee. I am unaware of such a ridiculous premium on depositing cash into one's bank account as this is my first time depositing a significant sum of money into my account. Please can I have my money back or I will be taking my banking elsewhere. Before you consider justifying your case by saying that it is information made available to the consumer I would like you to consider that 1) this is my first time as I have said previously, and 2) Capitec have done a poor job bringing this information (deposit fees) to the attention of the consumer, I consider it a ****. Please sort this out. Thank you<br> <br> Regards<br> Nashley

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jul 2015, 09:11
Official
Hello nashlo911,

I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank