Ridiculous Capitec Bank

I’m really disappointed with poor service from capitec.I withdrew money from their MTN and it was short of R100 but on the notification it showed that full amount was withdrawn.

I immediately phoned them while standing at the ATM and I was told that they will investigate.A day later they sent me an sms telling me that my request was rejected because I withdrew all the money from the ATM.

I phoned them to ask what investigation was done and I was told they will reopen the investigation and this time around they will have to go to the ATM to check the ATM statement.

While awaiting their feedback they decided to block my account without any notification or being in contact.After 20 years with Capitec and this is the kind of service I get.

I’m leaving this stupid bank and going to join another bank because of this poor treatment and ungratefulness.