Ridiculous

Capitec decided to create a new app for his customers but can't cater for anyone if they're abroad. Happily agreed to arrange a meeting to verify my identity in order to help me close my account but won't arrange a meeting to assist me to get the new app working and keeping my account, no. So basically Capitec decides to create a new app and doesn't care how it effects anyone, ridiculous. I've written a review before but because I didn't answer the 1 unscheduled phonecall my case got closed and everyone is ignoring me.