Ridiculous

The worst service I have ever received! I am one of those guys that have always praised capitec in all aspects. Until now. They debited my account earley. Phoned in and reversed it. Then they debit me wrongly again. This time standing at the spar teller with no money in my account. Phoned in and reversed again. Stopped yesterday afternoon to put in petrol and guess what, no money in my account. Phoned this morning again. After explaining the hole story again I asked to speak to a manager and they cept me on hold for 16min and finally spoke to Noma? That was 07:30 this morning. She promised to phone me back, and guess what......she didn't. Phoned back now at 11:30 and they again cept me on hold for 25min. So 5 calls later the problem was resolved. Hopefully. From a company and a bank that promotes quality service this is horrible. Not only all the calls that I had to make but the fact that you are just plainly being ****** ignored. This is ridiculous!