RP
Roma P

1 reviews | Active since Mar 2016

10 Jun 2025, 09:39

Rewards not received

I did not receive my live better rewards for May for credit cards usage and I keep calling and they say they escalated the matter and it's not the bank but live better. You can never get assistance ref ***

0
Replies (3)
Capitec Bank
Capitec Bank's reply10 Jun 2025, 10:36
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
RP
Roma P's update10 Jun 2025, 11:34
Reviewer Update
Thank you
RP
Roma P's update19 Jun 2025, 14:49
Reviewer Update
Very poor service and feedback provided.How can I be accountable for you not debiting me on time and yet I was the one escalating.