HS
Haydie S

1 reviews | Active since Sept 2012

24 Aug 2020, 17:58

Revolving credit

After sending me from bank to bank, pillar to post I'm majorly disappointed in the way that you could not resolve my case. For a month now I've been driving up and down with promises just to get there and find out that at the end you cannot resolve it. I wouldn't advise anyone to ever deal with you. Not my friends and not my colleagues. I'm taking my account away from you and then you can see what you do about this loan. I'm not unwilling to pay, but taking almost my whole salary? Let me tell you now that you're product is not as foolproof as you think it is. You cannot even rectify the technology that you put in place. Options on your system that is not working and don't call me because I don't give any information over phones. Your systems are dysfunctional. I thought I could walk a mile with you but not anymore. You not even worth the 1star I gave you. Me and my wife had to use now all the savings that was in our fixed accounts

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Aug 2020, 10:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank