DO
Danell O
1 reviews | Active since Jul 2010
29 Feb 2016, 10:51
REVOLVING CREDIT
Good day, this morning when I logged in I saw that my revolving credit has disappeared. Apparently Capitec cancelled it but I've not received any communication regarding this. Have you any idea what this is doing to my budget and that on the last day of the month? Now I have to go to the bank AGAIN to apply for credit facilities.<br> <br> You have put me in a very bad predicament guys and I think it is so unprofessional from a bank that has always given me the utmost professional service.<br> <br> I really don't know what to do.<br> <br> Regards,
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Replies (1)Capitec Bank's replyOfficial
29 Feb 2016, 16:01Hello louda,
Please accept my sincere apology for the inconvenience caused.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the inconvenience caused.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply29 Feb 2016, 16:01
Official
Hello louda,
Please accept my sincere apology for the inconvenience caused.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the inconvenience caused.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
