DK
Donald K

1 reviews | Active since Jan 2018

26 Jan 2018, 05:44

Reversing Unauthorized Debit Orders on an app

Hi

My Capitec Bank App doesn’t allow me to cancel unauthorized debit orders. I don’t have the option to view Debit Order history. Is it because my acc is a savings acc?

Capitec: Debit Order -R250.00 from SAVINGS ACCOUNT; Ref CREDITGAIN ********** -LFSA- 180126NAEDO DR 1;26-Jan. Call ********** 043

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Jan 2018, 10:33
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank