reversing money from frozen account

Hi<br> (complaint manager)<br> <br> Even today am still waiting for Richard to give me feed back, that 3 day period has passed. from this ***/2***8 <br> <br> if you are failing to solve this anccident of mine please just be honest with me and moving forward will seek relevant people to help resolve this problem, because currently my life is stuck and with experienced people in your trade amma kinda disappointed until today without any feedback.