PD
Pumza D

1 reviews | Active since Jun 2022

02 Jun 2022, 18:21

Reversing money

Is very poor when it comes to reversing my money . Today I deposited a money to a wrong number I called capitec branch telling them what i did, they told me they are calling that number s that the person dnt take the money and I did call the number it doesn't exist , now they are telling me to go to court instead of reversing and they see everything from their system still can't reverse my money

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Jun 2022, 18:23
Official
Good day Sandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank
PD
Pumza D's update14 Jun 2022, 08:11
Reviewer Update
The manager called me and solved my problem thank you very much. Otherwise I got my money back