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Cl D
1 reviews | Active since Mar 2020
28 Mar 2020, 10:20
Reversed payment
I called customer care to refund a payment I make to a fnb customer they say they can't help me cause it was immediate payment.im banking with Capitec.Payment reversal even on capitec to capitec they can't help me
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Replies (2)
Capitec Bank's replyOfficial
30 Mar 2020, 08:26I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Mar 2020, 08:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
06 Apr 2020, 10:37Good day Miss Davids
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Capitec Bank's reply06 Apr 2020, 10:37
Official
Good day Miss Davids
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management