MS
Mmanoko S

1 reviews | Active since Dec 2017

05 Dec 2017, 12:32

Reverse the money back into my account

I deposited R2200 into E Phamphe on the 23rd November and he premised to send it back into my account, since then I'm still waiting and he's not saying anything. I went to capitec bank in randburg today (my queue number was 062) and I was Told that they can't reverse it. I need that money back into my account asap

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Dec 2017, 13:55
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Dec 2017, 17:11
Official

Good day Ms Somo

I can't get hold of you and I'm not getting any of your response even via emails. Kindly note you may contact me or respond to my emails for further assistance. As I will have to close the matter since I can't get hold of you.

Viwe Bokveldt

Complaint Management

Capitec Bank