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Shadi M
1 reviews | Active since Jul 2023
08 Jan 2024, 12:18
Reverse my money
I can't believe capitec is talking a whole month nd more to solve a case since I reported this case a long time ago and my kids should be going back to school my money is still locked in another persons account this is very bad for capitec to do this I'll end up loosing money for my kids they keep saying 5 business days it's even a month already I'm really not happy with capitec this give capitec a bad name next thing they will say the person withdraw my money after taking so long I'm not happy ill never recommend capitec to anyone ever again.....
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Replies (3)
Capitec Bank's replyOfficial
08 Jan 2024, 18:30Good day Shadi thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply08 Jan 2024, 18:30
Official
Good day Shadi thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Shadi M's updateReviewer Update
08 Jan 2024, 18:41That's what has been happening for the past month calling nd saying it will be over in the next 5 days than nothing it's a month already
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Shadi M's update08 Jan 2024, 18:41
Reviewer Update
That's what has been happening for the past month calling nd saying it will be over in the next 5 days than nothing it's a month already
Capitec Bank's replyOfficial
09 Jan 2024, 09:24Good day Shadi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Jan 2024, 09:24
Official
Good day Shadi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank