Reverse funds

On the 27th may I did a online purchase to One day only for amount of R190 , I did transaction with my card when the transaction where through the amount of R369,30 came off my account with the reference Lolaskitchen I don’t know this company I have not received any confirmation about the transaction I tried emailing try to contact but the number Does not exist I have ever since tried to reverse the payment but Capitec refuse to reverse the transaction , they keep on saying that they needing a cancel letter from the merchant and the more I am telling them I cant get hold of the merchant they cant do nothing about it

I want my money reversed as the amount on the online was for R190 it’s a **** want my R369.30 paid back into my account

And then I want my account close with Capitec and there customer does not come first

Michelle hill – *** ***