PN
PHUMEZA N

1 reviews | Active since Jun 2018

04 Jun 2018, 12:28

reversal system

my sister sent money by mistake thru other number which is simile with the one she was sending money at. now capitec bank is tell her they cant do any reversal. till the number which she sent is been answered.the reversal system is very bad.

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Jun 2018, 08:09
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply05 Jun 2018, 15:11
Official

Good day

Kindly note that the matter is now resolved with your sister.

Kind regards

Complaint Management

Capitec Bank

Best regards,