JP
Jessica P
1 reviews | Active since Dec 2019
10 Dec 2019, 14:14
Reversal problem
Hi there I made a payment on the 3rd of Dec and recently found out it was to the wrong account and would like to do a reversal I seem to not find the option on the app and would like to find out how to go about this
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Replies (2)
Capitec Bank's replyOfficial
10 Dec 2019, 14:41I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply10 Dec 2019, 14:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
10 Dec 2019, 15:22Hi Jessica
As per our telephonic conversation the matter has been resolved and funds credited back to your account.
Complaint Management
Capitec Bank
As per our telephonic conversation the matter has been resolved and funds credited back to your account.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply10 Dec 2019, 15:22
Official
Hi Jessica
As per our telephonic conversation the matter has been resolved and funds credited back to your account.
Complaint Management
Capitec Bank
As per our telephonic conversation the matter has been resolved and funds credited back to your account.
Complaint Management
Capitec Bank
Best regards,