TC
Tshepo C

1 reviews | Active since May 2022

18 Oct 2022, 06:38

Reversal of transaction

Today at 6am i have mistakenly transferred a wrong person R502 have sent that person a message and proof requesting that he transfer it back even if he can keep R10 for bank charges. I know me going to capitec bank it is very useless because they never help us even when requesting to cancel a debit order have to always write to hellopeter.com or send it to your attorneys. My request that the bank becomes a middle man in getting this resolved ASAP

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Replies (2)
Capitec Bank
Capitec Bank's reply18 Oct 2022, 07:15
Official
Good day Hope

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank

 
TC
Tshepo C's update20 Oct 2022, 05:22
Reviewer Update
Gueas what capitec is here lying that they will contact me, they haven't till today instead they keep on charging me for something they didn't deliver!!!!!! Guys when you get a chance to leace such a nonsense bank leave it with immediate efforts with their attituded staff who always suggested you to go to their unless branches where they will tell you the is absolutely nothing they can do a whole capitec bank