REVERSAL OF ****MED FUNDS
on the 27th of August I was ****med by an individual and transferred R600.00 into a capitec account at 10:17a.m (Capitec: Payment from Kedibone Duvula to ***. Amount: R600.00 on 27/08/2019 10:17. ***. Call ***.) I called capitec call centre immediately upon realising I had been ****med to reverse the funds. I was advised they could not do so without calling the other party. The other party never responded to the calls and I was advised it would go to the ***** or investigation department I was given a ref number which I cannot remember. I then get an SMS saying the funds cannot be reversed because Capitec has no Authority. I want the funds reversed ASAP as I stated to 2 consultants that I was ****med and already feel like **** because of it.
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
