1 reviews | Active since Sept 2016

02 Sept 2019, 13:59

REVERSAL OF ****MED FUNDS

on the 27th of August I was ****med by an individual and transferred R600.00 into a capitec account at 10:17a.m (Capitec: Payment from Kedibone Duvula to ***. Amount: R600.00 on 27/08/2019 10:17. ***. Call ***.) I called capitec call centre immediately upon realising I had been ****med to reverse the funds. I was advised they could not do so without calling the other party. The other party never responded to the calls and I was advised it would go to the ***** or investigation department I was given a ref number which I cannot remember. I then get an SMS saying the funds cannot be reversed because Capitec has no Authority. I want the funds reversed ASAP as I stated to 2 consultants that I was ****med and already feel like **** because of it.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2019, 13:29
Official
Hi Tracey D
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank