reversal of payment denial

I am so defeated as a loyal capitec account holder, I transferred R3590 to an incorrect number which capitec fail to verified the account holder of that number, and now i am told that their can't assist me with this matter as the number i transfer to doesn't exist, and i must go to my lawyer to fight this matter.

I believe that when you add a beneficiary it must confirm to whom the number is link to,but it did not intended it allows me to feed the system and them make a payment.

I really need assistance to get my money back, because no one will allow capitec to take the money back, as we have too much ***** happenning, I am so dissappointed, both the manager and consultant where speaking like robots no emotions, I was even told to vent until I am fnished because she won't be able to assist.

when I call the number it doesn't exist but payment went through. and because of that my payment cannot be reversed