AG
Adri G

1 reviews | Active since Mar 2024

09 Dec 2021, 15:17

Reversal of payment

This is more asking for help. My brother in law died and my mother in law wanted to transfer money to my sister in law's account to help her through this difficult time. My mother in law then transferred the money to the wrong account to my sister in law and her husband shared account that was now frozen. My sister in law need the money. Is there a way that Capitec can reverse this payment. The payment was made from Capitec to ABSA

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Replies (2)
Capitec Bank
Capitec Bank's reply09 Dec 2021, 15:20
Official
Good day Antonie 

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:48
Official
Hi Antonie 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank