NW
Natasha W

1 reviews | Active since Sept 2019

26 Sept 2019, 07:55

reversal of monies

Arrangements has been made and debits cancelled but my account was debited yesterday R2026, i would like to request a reversal of that a mount soonest as the monies is needed. please contact me soonest on either land line or my cell (under debit review)

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Sept 2019, 13:22
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Sept 2019, 14:54
Official
Good day Ms Cloete

Kindly note the matter has been resolved, as per our telephone discussion.

Noku
Complaint Management Officer