ZK
Zuziwe K

1 reviews | Active since Apr 2024

20 Apr 2024, 17:31

Reversal of money

Yesterday I made a mistake while transferring money on the app to a friend, I was occupied therefore ended up writing a wrong account number. Today I went to capitec to try and reverse the money but was told I can't they need the third-party to AGREE for the reversal to take place how come??

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Apr 2024, 11:21
Official
Good day Zuziwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank