AN
Amanda N

1 reviews | Active since Jul 2018

04 Jul 2018, 18:35

Reversal of funds

Just yesterday i mistakenly transferred money into a wrong cellphone number, I tried calling the customer support and they still couldn't help me, all they said is that the person is also their customer... why wont Capitec reverse my money like every other bank, i need my cash ASAP

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2018, 09:11
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank