RM
Refilwe M

1 reviews | Active since Oct 2022

22 Sept 2023, 11:01

Reversal from a different bank Atm

The turnaround time for resolving matters of a reversal from a foreign ATM is ridiculous how can you be expected to wait 30 days for money that you went to withdraw because you need it and ended up not getting it because of an ATM malfunction?

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Sept 2023, 15:04
Official
Good day Refilwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank