LM
Lennie M

1 reviews | Active since May 2021

07 May 2021, 01:51

Reversal

Im so disappointed with Capitec they are so quick to do their debit oders but to slow to reverse payment till today they haven't reversed my money for the payment I made for my capitec funeral cover yet they have debited which means my policy was paid twice your service is poor and my money is not safe with you only you benefit from this

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 May 2021, 07:10
Official
Good day Lennie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank