MS
Mookgo S

1 reviews | Active since Jul 2019

22 Jul 2019, 00:09

Reversal

I am disappointed at capitec bank cause it has been 7 days and the money I had reversed is still not back into my account. Standard bank and FNB reversal is returned immediately but with capitec I have to wait which I don't know how long I still have to wait. I am angry cause that money should be redirected to perform another function.

0
Replies (2)
Capitec Bank
Capitec Bank's reply22 Jul 2019, 12:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
 

Best regards,

Capitec Bank
Capitec Bank's reply27 Aug 2019, 12:43
Official
Good day  Mookgo S
We have attempted contacting you with regards to your matter, without success.

Please call us on ***.

Kind regards
Complaint Management
Capitec Bank

Best regards,