reversal

someone called the following day, which is 3 days ago in the morning, and promised to call my niece, we waited till today, and we tried to call the lady where the money went she dropped the calls, we wanted to plead with her she does not want to hear, but if Capitec had done what they supposed to have done reversing we would be in this mess, and they don't protect their clients they just don't care m warning you people out there