EB
Elje B
1 reviews | Active since Feb 2023
15 May 2023, 12:25
Reversal
I made a payment to a wrong account and immediately contacted capitec for reversal of payment. They gladly charged R160 fee and the just say sorry they tried and they were not successful.
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Replies (2)
Capitec Bank's replyOfficial
15 May 2023, 12:43Good day Elje Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply15 May 2023, 12:43
Official
Good day Elje Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
EB
Elje B's updateReviewer Update
19 May 2023, 17:20I managed to resolve the issue by myself could have saved R160 from the start and within a shorter time period. Better success doing it yourself and saveing time and money while waiting for them a few days to say sorry we could not help.
EB
Elje B's update19 May 2023, 17:20
Reviewer Update
I managed to resolve the issue by myself could have saved R160 from the start and within a shorter time period. Better success doing it yourself and saveing time and money while waiting for them a few days to say sorry we could not help.