Return funds

Item: Capitec Bank
Rating: 1
Author: Martha R

We submitted the bank statement to the branch last week, everything is so snail paced. They keep saying there nothing they can do yet it's their faulty system that took our money. Perhaps the people appointed to handle this matter have no idea how to go about it. Please return our money it was not our fault but yours.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Jan 2022, 08:57

Good day Martha

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply11 Jan 2022, 08:57

Official

Capitec Bank's replyOfficial

25 Feb 2022, 08:32

Hi Martha

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply25 Feb 2022, 08:32

Official