MN
Mbali N

1 reviews | Active since Nov 2019

31 Jul 2023, 09:21

Retrenchment claim

No feedback still , after writing my complaint last week and lady called saying someone will give me feedback, nothing till then. You guys don't really care about your clients. Settle my account, so I can close it please .

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Jul 2023, 09:43
Official
 Good day  Mbali

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
MN
Mbali N's update04 Aug 2023, 10:02
Reviewer Update
So you guys just send me automated response without actually feedback? How long does it take for you to resolve my issue????