Rethink Banking now makes sense

Good evening,

I don't know where to start or what will be the most propriate way to express my utter disgusted feeling in Capitec. For the second or third time now I was let down by "my bank". How many times app**** on the app for credit and get "pre approval" on the app. But go to the branch! I have an excellent credit record. I get it every month from TransUnion. I hardly have any debt. Three accounts to be exact. Basic salary of R22500. Now where in the world have you ever heard that your "bond"!!!!!! Yes my house that I bought counts against me if I want credit from my bank? A lousy credit card with a small limit of R6500. My bond is only R7650 (and I pay fairly more than what I should!)but this counts as a loan according to your consultant and therefore get declined everytime. Well the time has come to change the way I look at banking and move the hell away from your bank. I never ever thought that owning property is a bad thing in a banks eye! And best of all, my wife was also declined and only asked for a credit card with a lousy R2000 limit!!!! Same story!!!! Your bond is a problem!!!! Guess what, she walked out and Standard Bank which she does NO BUSINESS WITH gave her a credit card with a R20000 limit! Now that is a bank that got our back! And yes the time has come to rethink banking, and move the hell away from Capitec. Good bye and thank you for nothing!