JG
Judith G
1 reviews | Active since Dec 2016
01 Nov 2017, 12:03
reschedule /restructuring
Wow am now speechless feeling like being pushed around with no solution ,after all now am being told that they can not give me consolidation because the guy who called me did a restructuring instead of rescheduling -really am i gonna be running around
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Replies (2)
Capitec Bank's replyOfficial
13 Nov 2017, 15:57Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
***
Best regards,
Capitec Bank's reply13 Nov 2017, 15:57
Official
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
***
Best regards,
Capitec Bank's replyOfficial
17 Nov 2017, 11:51I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply17 Nov 2017, 11:51
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,