Required to FICA every month with Capitec Bank

Today I went into a Capitec branch to FINALLY (that's another story) submit my completed FICA documentation and the teller incorrectly spelt my surname to FICA. After I left and while using the banking app I spotted this and had to go back to the bank to have this critical discrepancy rectified. The teller eventually rectified the details and I left. Again while using the app I discovered that the next FICA date had now moved back from 2021 to the following month (April this year!). However, Capitec was unable to rectify this.<br> <br> So, basically, I have FICA'd today only to be told TODAY that I have to FICA my account - AGAIN!!!!! The deadline simply moved a month ahead.<br> <br> What a waste of my time Capitec - I FICA'd for NOTHING!<br> <br> I've also had many other smaller problems with Capitec along this FICA road but my main issue is in the headline above.<br> <br> Good luck to Capitec's other clients - even just getting into a Capitec Bank to FICA with their *********** door staff who will try send you away even with the correct documentation.