Requesting upfront payment on personal loans

I’ve been having a hard time with debt through these small online loans and it has piled up to an extent where I don’t know which way to go to. The banks are declining me in terms of affordability. However I needed a loan for 8 months to consolidate my debt and I can live comfortably whilst just focusing on channel. With all ideas that ran out I went on Facebook and gotten hold of some from Capitec who deals with loans. I requested the requirements on 50k and also submitted docs including my Transunion credit score as a screenshot. The feedback came back that I qualify for R77 390. I was excited with the good news knowing that the stress is over. The feedback came back that I must pay R698 for account recognition. I informed her that I ended up on your doorstep for assistance because I don’t have money. The response came back that “ Please organize atleast 298r for account recognition”

How on earth do I get that money when I’m applying for a loan. @Capitec are you guys running a **** operation behind the scenes ?? Are you guys not trust worthy anymore since I’ve taken 4 major loans with your company already. The NIQ of the consultant that dealt with is zero seven eight,zero seven one, three one double four. On the pp it’s the consultant in the Capitec branch with the Capitec attire. I can supply all proof if it’s required, but the big question is: who do we trust when we need help ?? Feel free to contact me on zero 7 one 5 zero 7 three 5 zero 6