JH
JACOB H

1 reviews | Active since Nov 2015

24 Jan 2022, 11:55

Request for term extension

This is not a complaint per se but the person I spoke to on the phone had no patience with me. I am unable to pay my access facility this month and hence asking for a one month term extension, kindly assist.

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Jan 2022, 16:32
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:00
Official
Hi JACOB 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,