AS
Anele S
1 reviews | Active since Jun 2015
16 Sept 2021, 21:38
Reporting ***** A FUTILE EXERCISE
Trying to report ***** on my account and i am told it coukd take 14 days DERIOUSLY i am in south africa but my money goes to Britain bit i am being questionwd by an unprofessional call centre agent who cannot give me answers. Totally unacceptable
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Replies (2)
Capitec Bank's replyOfficial
17 Sept 2021, 06:00Good day Anele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Sept 2021, 06:00
Official
Good day Anele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AS
Anele S's updateReviewer Update
18 Sept 2021, 08:35No respone
i phoned an was told it was not even ALLOCATED YET!!!!!!! NO WONDER IT TAKES 14 DAYS!!!!!!!!!!!!!!!!!!!!!!!!!!
COMPLAINT HAD NOT EVEN CONTACTED ME
SO I AM TREATED LIKE THE ********
OMBUDSMAN AND PRESS IS NOW MY RECOURS
HORRIFYING!!!!!!!!!!!
i phoned an was told it was not even ALLOCATED YET!!!!!!! NO WONDER IT TAKES 14 DAYS!!!!!!!!!!!!!!!!!!!!!!!!!!
COMPLAINT HAD NOT EVEN CONTACTED ME
SO I AM TREATED LIKE THE ********
OMBUDSMAN AND PRESS IS NOW MY RECOURS
HORRIFYING!!!!!!!!!!!
AS
Anele S's update18 Sept 2021, 08:35
Reviewer Update
No respone
i phoned an was told it was not even ALLOCATED YET!!!!!!! NO WONDER IT TAKES 14 DAYS!!!!!!!!!!!!!!!!!!!!!!!!!!
COMPLAINT HAD NOT EVEN CONTACTED ME
SO I AM TREATED LIKE THE ********
OMBUDSMAN AND PRESS IS NOW MY RECOURS
HORRIFYING!!!!!!!!!!!
i phoned an was told it was not even ALLOCATED YET!!!!!!! NO WONDER IT TAKES 14 DAYS!!!!!!!!!!!!!!!!!!!!!!!!!!
COMPLAINT HAD NOT EVEN CONTACTED ME
SO I AM TREATED LIKE THE ********
OMBUDSMAN AND PRESS IS NOW MY RECOURS
HORRIFYING!!!!!!!!!!!