SS
Sthembile S
1 reviews | Active since Jul 2022
14 Dec 2022, 22:17
Reported case but no soluttion
Samkelisiwe Naomi Biyela account number *** reported this case and capitec gave her a reference number of ***, they promised her that they will open her account within 48 hours but she still waiting it almost a week now
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Replies (3)
Capitec Bank's replyOfficial
15 Dec 2022, 06:18Good day Sthembile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2022, 06:18
Official
Good day Sthembile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
15 Dec 2022, 12:10Good day Sthembile
Please refer to our telephonic conversation on 15 December 2022.
Kind regards
Capitec Bank
Please refer to our telephonic conversation on 15 December 2022.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2022, 12:10
Official
Good day Sthembile
Please refer to our telephonic conversation on 15 December 2022.
Kind regards
Capitec Bank
Please refer to our telephonic conversation on 15 December 2022.
Kind regards
Capitec Bank
SS
Sthembile S's updateReviewer Update
16 Dec 2022, 11:27How come to close her account without any consultation,you suppose to call her than take any decision , I'm very dissapointed because the other consulter who spoke to her said they waiting for the forensics, to take a decision.this account was closed almost a month now
SS
Sthembile S's update16 Dec 2022, 11:27
Reviewer Update
How come to close her account without any consultation,you suppose to call her than take any decision , I'm very dissapointed because the other consulter who spoke to her said they waiting for the forensics, to take a decision.this account was closed almost a month now